We have a 30 day return policy. If you receive something you don’t like, simply return it within 30 days of invoice date for a refund (less shipping & handling). All items must be in new condition, unused, in original packaging. Excessive wholesale returns may be subject to a 25% re-stocking fee applied at the discretion of Plum Island Silver. Please enclose a copy of your invoice and a completed return form. All returns should be sent prepaid at your expense, insured mail, in a sturdy box (no envelopes, please). Specials orders are non-returnable.
PO Box 60
West Newbury, MA 01985